Frequently Asked Questions

General questions

Event to Sponsor Verify

Event to sponsor is where you can input text or tag in a profile member or page to send off an email verification to that member owner for approval. Once accepted the host name will link to the verified page accordingly and cross-promote on that page the event so everyone knows the participating parties. You can add up to 10 sponsors to each of your events and cross-promote more efficiently.

 

Give it a try in your event editing. Go to My Account drop down and underneath you'll see My Events... Click that then click the pencil icon next to Event Sponsor(s).

Event to Host Verify

Event to host is where you can input text or tag in a profile member or page to send off an email verification to that member owner for approval. Once accepted the host name will link to the verified page accordingly and cross-promote on that page the event so everyone knows the participating parties. You can add up to 5 hosts for each of your events and cross-promote more efficiently.

 

Give it a try in your event editing. Go to My Account drop down and underneath you'll see My Events... Click that then click the pencil icon next to Event Host(s).

Putting your KinerkTube page URL everywhere

You have a KinerkTube Underground Music Maps one-stop-shop page, now it's time to share it everywhere. Here we explain where you can use it, and how to add your URL to some of the most popular social and media outlets including your KinerkTube profile short bio called "My Credentials". 

But that’s just the tip of the iceberg. Here are more ways you can make use of your KinerkTube page link.

  • In your Instagram bio
  • As your Twitter bio link, or in each of your tweets
  • Under your YouTube vids to encourage audience discovery and engagement
  • In your TikTok profile
  • In your Facebook bio and in your Messenger chats
  • On your Pinterest
  • On your Smart URL campaigns as a link in your landing page(s) via LinkFire, SmartURL, linktree, Odesli (recommended partners), Feature.fm, Hyperfollow, Solo.io, and all the rest.
  • In your blog bio or on your Tumblr or KinerkTube blog user bio
  • On your Github bio
  • On texts to link pals to your content
  • On your LinkedIn profile
  • In your resume/CV and on job applications that ask for your website or portfolio
  • On your IG story swipe ups
  • On your social ads
  • On your business card
  • In your email signature
  • On your Twitch stream
  • In your Soundcloud sidebar
  • On shop signage or your posters so that customers can connect with you and find events
  • On merch for that lifelong engagement
  • On your interactive video like with our affilates at Spott and partners at Snakker (compatible on KinerkTube)
  • On your car bumper sticker or QR code
  • On your NFC cards or pages
  • In your Depop profile
  • As your website, because you’re a small biz and websites take some effort

Copying your URL

1. Visit your page and copy the URL link in the browser. Wallah! ???

Or

  1. Login to your KinerkTube account here
  2. To the left of your Activity Lane ( or Dashboard etc.)  you'll see your "My Account" drop down. Select My Pages option.
  3. Right click the page thumbnail or title to copy the link. 3A. You can visit your Quick Links and copy it from their also.

Use QRcodeMonkey if you want to create a beautiful (colorful, custom, gradient) free QR code and design it the way you want. Simply add your KinerkTube Artist/Business page URL link when creating your free QR code here

Each page created represents your Artist and Business role, brand, service, (Musican, Record Label, Recoding Studio, Promoter, Event Host/MC etc.) AND each page can be associated in the slider to any of your other pages or events. You control what shows. This keeps fans and consumers focused by streamlining their experience for what they were trying to discover in the first place and if they then want to experience your other roles and pages or brands and services etc.; consumers will click in the page's slider to redirect to the associated pages you have to showcase for that part of your business, like a website with each page explaining the service. With KinerkTube you'll have a proud place that showcases all the music and other content not just the description and contacts, but everything the member embeds to the page for the public to see including all your Smart URLs for each release, all of them. #winning :) You can grab more pages on the upgraded Featured Special and Business Pro package plans meant for multi hat wearing music entrepreneurs and all your different roles and industry services. 

 

Please see our FAQ page for more tips and tricks as well as answers to frequently asked questions helping you maximize your business goals while utilizing the KinerkTube niche music platform.

 

 

 

Great question. There are quite a few FREE things to do for a member or a user of the directory and social network platform.

FOR ANYONE

People can access our platform maps and directory search engines for research and discovery purposes. That means anyone can access Profiles, Pages, Events, or Past Events of Artists and Businesses, however, some content may only be available to members who join our community. There is plenty of FREE information, entertainment (Music, Videos, etc.), activity, news, and more that is all relevant to the people of the underground music industry and the members of our community.

FOR MEMBERS

The best part about KinerkTube is how much you get for FREE included in your member account. Check out our plans to see the details and choose what is best for you, even if you choose a Free-forever account, you can do so much to kick off your goals. Artists/Businesses get on the maps today and fans start supporting the music right away. Join as an Artist /Business or Fan.

Please read more in our FAQ section on how KinerkTube.com Underground Music Maps can guide you through how it all works for FREE PLANS and platform use. Also please visit our Terms of Use if you want to use our platform in any way, shape, or form.

We are the first original Underground Music Maps GPS Directory, Review Site, and Social Network online.

Please visit our About Us section to read more on KinerkTube and the inspiration behind it all including our Vision and Mission Statement

Access and functions FANS have on KienrkTube

  • FREE FAN MEMBERSHIP
  • Profile, Profile Editing
  • Activity Walls (Post, Comment, Reply, Shout-Out, Share)
  • Request any member as friends
  • Instant Messenger (IM) chat with your friends
  • Add favorites
  • Rate & Review pages on the map

There are two types of fan plans on KinerkTube. You can become a Tuberfan or Superfan. ⇔ Check out the package details and pick your plan today!

A FAN may carry the important role of supporting the music, members, products, and services of the industry. We encourage FANS to share other music content as well as rate and support the pages they see on the map. There are so many ways a fan can use KienrkTube such as: have fun, entertain with posts, socialize, listen, learn, promote, and more. Fans are an essential part of the Underground Music Maps community.

The First Original Underground Music Maps Directory & Social Network

Creators create, distributors distribute, AND we are a niche music marketing solution.

KinerkTube.com Underground Music Maps has an intelligent directional platform that connects a wide community of members from signed, unsigned, and independent artists, to the business and products of the industry as well as the fans who support it all.  

KinerkTube is also a relevant social platform helping music members make music projects come to life for the masses. The site can accept your location and the main map allows you to see all the artists and businesses around you via your GPS or by use of our user-friendly intricate search engine. Our search algorithm is built with the proper intelligence to streamline what members are searching for or need in this music world. The map pages can display nearly most music platform's content including playlists, videos, music widgets, podcasts, etc. Pages can show photos, descriptions, contacts, a 5-star rate/review system, public shout-outs, products, music, videos, message forums, and more. 

The connections to the people in the music industry and the service or products to help you succeed has finally come. Now anyone can find everything they have been looking for here on KinerkTube.com  

There is also an event map, which is an awesome place to stay tuned in to the calendar and map for upcoming events near you... or where ever you desire to travel in the world.  

KinerkTube is more than just a directory and review site where you can find all the music on the map... KinerkTube is also a huge social network with a vast community of underground and mainstream industry artists as well as the professional businesses that we help with their goals.  

Members can do it all... Friend Request Members, Follow Members, Unfriend Members, Decline Members, Instant Message Members, Review Members, Pages, and Events, Create "My Street" Posts, Post to "Activity Lane", Comment on Posts, Reply to other Member Comments, Share ( posts, profiles, pages, or events), Shout-Out (to publicly share a Post, Profile, Page, or Event), Create Page Managers, See what Pages Members own on the map, Submit to Collab Project Opportunities, and so much more.

The upgraded members are not only affordably paying their preferred plan subscriptions, but they are featured with larger icons on the map and positioned above content created by Standard Package (Free) account members including their profile, page, and events found in search. Having a Featured or Business Pro Account really gives members the advantage to have prominent positions and real estate on the map as well as featured top search results.

Artists love our site to not only utilize the niche music directory, reviews, and social network but the fact that they now have a more feasible electronic press kit than they may have ever had before. Now with all the streaming platforms and the changes in the music industry, KinerkTube has adapted to the artist needs persuasively; We stay motivated and happy to provide our platform to help anyone with a music passion conquer their goals of success by driving more relevant traffic and increasing their music industry revenue. Songs and album play will add up more and more for monetization purposes whilst providing what consumers want and how they want to consume it.  Simply put, Artist/Business members can embed into the map page everything they have content distributed on to create a one-stop-spot and all-around fan and customer experience.

Our software does the converting of code so it's as simple as placing a link or code and wah-lah!!!! Your one-stop music spot is created and now the sky's the limit. Page's can include everything one may need like ratings and reviews, contacts, elaborated services, special offers, content visuals, directions, donation buttons, social icons, embeds, and so much more it amazing.

So to recap, KinerkTube's direction for an artist is simple yet extremely effective, allowing members to gain more relevant demographic traffic to their music streams, products, and/or other buy platforms as well as increasing their paid revenue from all the traffic to their "all-in-one" map page, which displays music sites hosting their content. Now, this may take traffic away from KinerkTube a bit but the value to the member is huge and can trigger their label or distribution company to break them off more royalty payouts because of the growth in numbers. The best part about it is; KinerkTube is FREE for Artists, Businesses, and Fans of the industry. There are upgraded paid member plans that provide mind-blowing exposure and results but don't think we held back on the FREE Standard Package Plans because we didn't. We provide the world with more access than one can imagine on our Free Standard Package Plans for members who want to start out before upgrading to Special Featured or Business Pro.  Join our community today! Those that upgrade will get more storage, access limits, exposure, and ability to do more like opportunity posting (Job Offers, Collabs, Promos, Contests, Booking, etc.), page and event creation, map real estate, etc. The exposure alone is enough to get one discovered fast by new fans and talent seekers. Excell how you want to excel! Targeting Ads also coming soon! Business Pro members get all featured updates included except certain add ons which we may offer for members to gain even more storage limits and increased page limits etc.

 

There is so much more if you look through our FAQ page or check out our Artist/Business member Plans page to see how KinerkTube can benefit your music goals and lifestyle even further. :)    Fans can register for a plan here

So if this doesn't help your music goals or music business out... then what will?

How many pages can members add to the map?

Standard Package: plan includes one(1) free page creation for the main underground music maps.

Special Featured Package: plan includes up to three(3) FEATURED pages on the main underground music maps (Note: FEATURED pages hold top positions in search as well as larger icons on the main map, furthermore they can have standard event pages on the separate KinerkTube Events map).

Business Pro Package: plan includes up to ten(10) FEATURED pages on the main underground music maps (Note: FEATURED pages hold top positions in search as well as larger icons on the main map, furthermore they can have FEATURED event pages on the separate KinerkTube Events map).

Premium Exposure: Allows members to contact us with special advertising and marketing requests as well as ask for other services like extra pages, custom page work, special offers, functions, sponsorships, donations, investments, web services, and more. Almost anything is negotiable.

PLEASE NOTE: FAN MEMBERS ARE NOT ABLE TO CREATE A PAGE FOR OUR MAP, AS THE ROLE OF A FAN IS STRICTLY FOR SOCIAL NETWORKING OR SUPPORTING THE MUSIC, ARTISTS, BUSINESSES, AND PRODUCTS OF THE INDUSTRY. Please visit our FAN Tab on our FAQ page to learn more about what access a FAN member can have and how they can utilize it to support the members and pages of the Platform.

KinerkTube innovates a new way to support the music industry with Shout-Out share feature.

As a KinerkTube Underground Music Maps member; when your Profile, Pages, or Events you own get's a public Shout-Out (Permanent public share of your page) you will get notified via email, push, and our main site notifications.

This is the ultimate support and can not be undone.

Shout-Outs will increase your Page's shout-out count and show the member that shouted it out in the count pop out.

Shout-Outs keep track of how many each member gave in a pop out and on the member's profile who gave it.

Members are allowed to give one shout-out a day on each profile, page, and/or event they visit, but a member cannot Shout-Out their own profile, pages, or events.

Members get a Shout-Out hub to control the order but not the visibility hence the point of a public Shout-Out.

This will help you to see how much members support your profile, pages, and events publicly and permanently as it also shows publicly for life on the member's profile whom shouted it out.

Keep Shout-Out notifications enabled if you don't want to miss out on these epic public Shout-Outs to your profile, pages, and events on KinerkTube Underground Music Maps.

HOW TO GIVE A SHOUT-OUT

On any KinerkTube Profile, Page, or Event you visit, you'll see a bullhorn icon towards the top section. Simply click the bullhorn and a share window will pop-out allowing you to share to your profile wall (My Street) and it will warn you before sharing, that the share will be public and permanent forever.

Shout-Outs can really show who your super fans and true supporters are. You can then provide them extra perks as you will now have an idea on who supports you to the fullest.

The main reason Shout-Outs are not allowed to be deleted from the member's profile other than the innovative way of showing support; imagine giving a Shout-Out on your soap box to the the LIVE cameras of world news and once you make that supportive statement, you official shared to the world publicly... It can never be taken back and will always be on public record. KinerkTube adopts the same concept but in an innovative way for the music industry to share and support each other and their pages and events. These same Shout-Outs can be shared outside to other 3rd party social networks and still count as an official public Shout-Out on KinerkTube.

Having a Shout-Out may be hard to acquire but those that have them will stand out amongst the crowd as being the most publicly supported on KinerkTube.

SHOUT-OUTS TO POSTS

Yes you can shoutout posts on KinerkTube social however it works a little different. First of all, only public posts with "All Visitor" or "All Member" privacy settings, will show the share and Shout-Outs icons. A share is a share but a Shout-Out is a share that shows public permanent support on the post Shout-Out count pop out. Posts that get Shout-Outs will be shared publicly to a member's own wall (their My Street Profile wall) and privacy of post can not be changed on that shared "Shout-Out post" however the original post can have the privacy updated by the original post owner whos post got Shouted Out. The member giving the Shout-Out can edit the shared post text and delete the post they shared BUT it won't matter if they keep or delete the post they shared as a Shout-Out; it will still show the support. The post getting shared will always show the public Shout-Out count with the members name on the popout of the shout-out count for the life of the post and as long as the original post owner keeps the privacy to public "All Visitors' or All Members" type posts.

What are you waiting for? Give a public Shout-Out today to the ones who deserve the public support. Tell your fans not to just share but to Shout-Out share to support you in the music industry. Tell them they can do it once every 24 hours on your Profile, and each Page and Event you own. Maybe give them an incentive for doing so. Oh and you can Shout-Out your fans right back and show on your profile their profiles as an ultimate way of saying thank you to your ultimate super fans.

Note: Shout-Outs could and may play part of the algorithm and analytical rules behind certain things such as our music charts as well as our directory search filters.

 

 

Instant Chatting (IC) -- like e-mail, instant messaging (IM), and online social networks -- are virtual extensions of real-world human interaction. Live Chat is an online space where users communicate with one another through text-based messages. KinerkTube IC's are "One on One" chat messages in real-time using our own privately encrypted ways to secure industry communications on a level of professionalism and member top security including the personal respect for individual privacy as well as to any relevant applicable law. IC (Instant Chatting) was developed and designed by KinerkTube. These IC sessions allow communication of members to happen  instantly and with access to tools helping streamline any shared visual content.

Group Chat Rooms (GCR) -- like e-mail, instant messaging (IM), and online social networks -- are virtual extensions of real-world human interaction. Chat rooms are online spaces where users communicate with one another through text-based messages. KinerkTube GCR's are controlled by the creator of that room (Admin) and can have up to 25 members at a time interacting. Group chat is LIVE as it is  an  exchange of chat messages in real-time under a privately encrypted room called IC (Instant Chatting) developed and designed by KinerkTube. These IC chats allow communication by members to happen  instantly.  

Perks and Features of Chat and Group Chat Rooms -- 

Send music and video embeds as well as other content widgets through chat (play or interact with content in chat). Send files and docs to each-other in real-time and invite friends in to group chat rooms even if the admin is not friends with them. Upload photos and videos direct and control the default of the download button and control the default download button for each file sent. Some of these perks only come with upgraded member subscription access. Control your chat sound and change the sound to your preference like it is your mobile ringtone (choose from our pre-selected list). Turn off sound, mute or pause chat, block anyone in chat, or report them if needed.

Blue Check Veitfiy by KinerkTube®

Get Blue Check Verified 

KinerkTube Members: You can now request blue check verification for your Member Profile and/or any of your Artist and Business pages on the map. This will show your fans that your account Profile, Pages, and Events are officially yours and not a fake account. This will also help in search filters to help anyone find authentic results of known Members as well as Artists and Businesses. 

How do I request blue check verification?

Tag us in a post or DM us from your verified Artist or Business accounts on one of the following social channels...

 

Twitter.com/KinerkTube


Facebook.com/KinerkTube


Instagram.com/KinerkTube

 

YouTube.com/KinerkTube

 

Google My Business | KinerkTube

 

TikTok/KinerkTube

 

Now from the same tagged post or direct message, go right ahead and request page verification with the URL link to your KinerkTube Profile and/or your Artist/Business page(s) on the map. Please Note: The account your are reaching out to us on must match the verified Profile name, Artist name, or Business name. Make sure you are contacting us on the social account you own and is already verified through that 3rd party site. i.e. Your Instagram Account

Alternatively: You can upgrade to a Business Pro Account and request your blue verification checkmark on your upgraded Artist or Business pages you own under your account. We will honor that request 99% of the time as long as it doesn't have a major conflict inwhich case we will request more documentation(s) of proof.

What happens after I request my blue checkmark official verification for my Profile or my Artist/Business page(s)?

We will check accordingly and your page verification will be activated manually by our verification team as soon as possible.

What happens once I get my KinerkTube profile or page(s) verified with a blue checkmark?

You won't have to worry about it coming down as long as you are not infringing on anyone's rights or violating our terms, privacy policy, and community guidelines. You will be good to go. Verified profiles and pages get more engagement and are trusted more by our community.

Got questions? support@kinerktube.com

A single event is an event with no other time or date slots and no connected following event, like a tour. All members can create a single event with one event date and time.

A Multiple scheduled event is one event that can have multiple time slots. -Upgraded members can choose to create a scheduled event and turn one event into a multiple scheduled event. The new schedules added will reflect on the event details automatically for each schedule once the previous schedule reaches a past due. Past schedules can not be updated or edited as they are officially considered past with a red checkmark. This is perfect if you have an event that changes locations and price; for example, the marker on the map and event in the directory will update accordingly and for everyone to see. Simply click "Event Date/Time Schedule" on the event edit page and a popup section will open so you can add relevant field values for your next selected slot to your multiple scheduled event. Once your event is created you can not change it back to a different event type so it's up to you to add the schedules to make it match the type of event you want to create. We just made it easy by pre-filling the options with the current data so you can choose the same event detail options for each schedule or you can update the fields to any new data... Choosing this option will allow you to handle your event in an organized and automated way for scheduled events that have different times in a day or in a calendar week, month, or year. Perfect for annual events as well.A Tour event type is multiple events that are connected and associated under the same tour. ABOUT TOUR TYPE EVENTS FOR BUSINESS PRO MEMBERS! You can publish a tour event with a Business Pro Package plan. An event tour is a series of events and a music tour is typically a series of concert events by an artist or group of artists in different cities, countries, or locations. Often concert tours are named, to differentiate different tours by the same artist and associate a specific tour with a particular album or product (for example Ariana Grande: Sweetener World Tour). These tour events can be on the map at the same time and show the details of the tour on each event. Please Note: When creating a tour event you will need to choose the option to make a new tour or make an event that belongs to an existing tour lineup. Think of the new event as the parent and official first event of the tour and think of the other option "create and existing tour" as the child to a parent (New Tour) you created and own. Tour events made for an existing parent tour event can not have a schedule and time made before the first original parent event. The original parent tour event date and time can be updated anytime as long as it's not past because past events will remain in the past and cannot be changed at that point. This will allow Business pro members to have multiple connected tour type events on the map and in the directory so fans can discover, follow, and attend the tour with ease as well as each event in its lineup.

Please Note: Once your event is created you can not change it back to a different event type, so make sure to choose the event according to your needs.

Happy Event-ing!

Page Add-Ons are a separate product service add on to your account and is meant to be charged separately from any upgraded featured special or business pro package plans. The page add ons give you additional featured pages on the map for a monthly subscription fee and regardless if you have an upgraded account or not. This will allow these pages to receive the following...

  • Large Map Markers (Main Map)
  • Spotlight Page Exposure (Directory & Main Map)
  • Homepage Exposure (Page Placement Rotation)
  • Browse Page Exposure (Page Placement Rotation)
  • Opportunity Posting (Page↔Opportunity Highway)
  • Booking Posting (Page↔Opportunity Highway)
  • Embedded Website (frame your website in your pages)
  • Pages Featured Control (Turn on or off featured toggle for any of your add on pages
  • Delete and create any new page within your page limit. (never be stuck having to keep a page because your page count will track your total amount by subtraction and addition)
  • Get All Added New Future Updates And Features For Active Page Add Ons. (i.e. Page's Merch Tab Coming Soon)

  

If you only register a free Standard Package plan or If you have an upgraded subscription package plan that downgrades to a free Standard Package plan; you can still have your add-on featured pages available to make visible on the platform, but your account will not include the following...

  • More Storage Limits (But don't worry... Get 50 MB a month on our FREE plan anyways and embed content all day)
  • Extra Featured Events (But don't worry...  We don't hold back much on content showcasing so have at it.)
  • Featured Profile (But don't worry... You still get a standard profile and you get to add all content to it like every other member)
  • Custom Map Page Marker Logo (But don't worry... Always be on the map and never lose your marker with the set category default vector. You'll always have your directory listing on your free standard active page and event.)
  • Custom Page URL change request (But don't worry..., You can delete, recreate, or make page URL right the first time) URL change requests are allowed on Business Pro Package plans. Business Pro member self URL editing in the roadmap.
  • Extra Main Map Limits; KinerkTube MusicMap and EventsMap powered by Google Map -Access Limit (But don't worry... Get free usage all day every day with our free alternative clone maps for you to always use and they look very similar) Google costs us API Limit Usage but is the most robust map with our customized build and most widely used map technology around the world)
  • "Upgraded Member Only" type Opportunity Submitting (But don't worry... You are allowed to submit to "All Member" type permitted opportunities of course)
  • See Fewer Ads (But don't worry... Seeing ads supports our sponsors and the future of KinerkTube) We appreciate the engagement. 
  • Other extra exposure, customization, privileges, or access limits that come with the upgraded Featured Special and Business Pro Package plans. But don't worry...you can get a lot out of your subscription.

Ideally, because of the price, we made it so it's more feasible to get a Business pro Package plan first before upgrading to subscription page add ons. The choice is yours though. Having the extra real estate on the map with your one-stop spot music artist and business pages allows you to leverage your roles in the industry and manage your whole team; so you can start scaling up from there with KinerkTube's upgraded spotlight exposure, extra plan features, tools, higher access limits, and more

Need more guidance? Our FAQ page is loaded with information and you can contact us for assistance by emailing info@kinerktube.com or support@kinerktube.com

PLEASE NOTE: FAN MEMBERS ARE NOT ABLE TO CREATE A PAGE FOR OUR MAP, AS THE ROLE OF A FAN IS STRICTLY FOR SOCIAL NETWORKING OR SUPPORTING THE MUSIC, ARTISTS, BUSINESSES, AND PRODUCTS OF THE INDUSTRY. Please read throughout our FAQ page to learn more about what access a FAN member can have and how they can utilize it to support the members and pages of the Platform.

Pages are meant to represent those members who are an underground Artist or Business with a product or service in the music industry, FANS ARE IMPORTANT for the social media side of the Platform. We need dedicated fans to Rate & Review pages on the map, and "Shout-Out" other members posts as well as create their own posts and share the love of others crafts. Fans also may purchase the music, products, or services that KinerkTube.com directs them to when they search for their specific music interests. That is a true platform. That is a true fan.

Serious FANS are welcome. To register as a fan click here

This is a great question and a valuable tool to utilize. Read below...

 

Booking Inquiries Forums and Posts FOR Pages & Events

Any member can choose to display a standard direct message forum for booking inquires at this time; however only upgraded Featured Special and Business Pro Package plan members can additionally post-booking opportunities from the Opportunity section on their edit page and choose to connect to the events they have. These booking opportunities can also be displayed to their page and connected events as well as made visible to the Opportunity Highway.

 

Booking Opportunity Posting For Artist/Business Members

Once an event is connected, the opportunity posts will be visible on both the page and the event it's connected to. This will allow anyone visiting the event to connect to the page that showcases the event and typically it's an Event Host / MC categorized page which makes the most sense but not always the case of course.

Create A Booking Post

Upgraded members of KinerkTube can post opportunities and specify the details in the opportunity as well as add a featured video from YouTube or Vimeo. You can add an image and choose if upgraded members are the only ones allowed to submit or if all members are permitted. You will get a countdown to help show the deadline of the booking and can specify any date you wish.

Connect Your Booking Opportunity Posts To Your Events

Connect any one of your events to your page's booking opportunity post by selecting an event in the dropdown option of booking creation in page edit; or let the booking posts showcase only on your page, it's your choice. Choose to make the booking opportunity visible to the Opportunity Highway or not with a simple click of a checkbox when creating booking opportunities; a feature only for booking opportunities.

Lots more features coming in our roadmap. Such as booking forum template(s) for lead filtering.

 

Try it out yourself and contact our team if you are having any trouble. 

support@kinerktube.com

 

 

 

 

Yes activate a "Donate" button on your music map pages and events map event pages to start redirecting your event traffic to a donation host of your choice out of the following trusted and accepted 3rd party donation host sites...

  • ARTISTSHARE
  •  
  • BONFIRE
  •  
  • CASHAPP
  •  
  • FUNDLY
  •  
  • GO FUND ME
  •  
  • INDIEGOGO
  •  
  • KICKSTARTER
  •  
  • PATREON
  •  
  • PAYPAL
  •  
  • VENMO

USEFUL TIPS: 

Cash App You can input a cashtag name and KinerkTube will automatically convert to the correct URL upon save. i.e. $yourcashtag

gofundme Input a gofundme.com URL link to an active page. i.e. gofundme.com/f/yourpagetitle

PayPal We have good instructions on how to create your Pay Pal donation page. You then can copy and paste the link and KinerkTube will make it work as a redirect for your button even though the code seems long and confusing.

MORE HELPFUL ADVICE: You can add the amount you want to request to the end of your link. For example, use PayPal.Me/KinerkTube/25 to request $25.00. The request will be made in your default currency, which you can change at any time in your PayPal account settings.

You can use one of the following donation hosts as KinerkTube allows these links to work as redirects...

WHERE DO I GO TO ADD MY PAYMENT GATEWAY OR INVOICE LINK ON MY KINERKTUBE PAGE(S)?

We made adding your payment button link as easy as possible :)

1. Visit the edit page of the online event you own or manage.

2. Scroll to the bottom under "More Preferences" and click "Donation Button" at the bottom of that list.

3. Click and open the donation button pop-out and input a donation host link. Follow the instructions in that pop-out if you are having trouble.

4. Make sure you click the "SAVE" button to activate the button.

Please Note: Only trusted 3rd party verified payment hosts will work if the correct name or URL link is input in the field. 

 

Let us know if you have feedback, ideas, or more suggestions by joining us on our Roadmap powered by Ora

Add Your Page's Payment Buttons

Any Artist/Business member can add Payment Buttons (Payment Links) to their page's sidebar in the bottom section of More Preferences via page editing. This allows you to add multiple payment links to your page's Payment Links section to show you are accepting payments from payment gateways (PayPal, CashApp, etc. KinerkTube takes no cut and only provides this tool for artists and business pages on the map for reference and convenience, hence KinerkTube being a directory. The payment button links will redirect to the payment page linked by the owner of the page. Multiple payment button links can be displayed and provide a redirect to the associated website as KinerkTube only allows the URL link added to the respected compatible payment button. for each related payment button meaning only verified payment hosts that accept payment on your behalf for the affiliated button link section on your KinerkTube page.

You can use any or all of the following payment hosts as KinerkTube allows these links to work as redirects...

  • ArtistShare
  • Bonfire
  • CashApp
  • Fundly
  • Go Fund Me
  • Indiegogo
  • Kickstarter
  • Patreon
  • PayPal
  • Venmo
  •  

USEFUL TIPS: 

Cash App You can input a cashtag name and KinerkTube will automatically convert to the correct URL upon save. i.e. $yourcashtag

gofundme Input a gofundme.com URL link to an active page. i.e. gofundme.com/f/yourpagetitle

PayPal You then can copy and paste your Paypal.me link or any PayPal link and KinerkTube will make it work as a redirect for your button.

MORE HELPFUL ADVICE: You can add the amount you want to request to the end of your link. For example, use PayPal.Me/KinerkTube/25 to request $25.00. The request will be made in your default currency, which you can change at any time in your PayPal account settings.

You can use one of the following payment hosts as KinerkTube allows these links to work as redirects...

WHERE DO I GO TO ADD MY PAYMENT GATEWAY OR INVOICE LINK ON MY KINERKTUBE PAGE(S)?

We made adding your payment button link as easy as possible :)

1. Visit the edit page of the online event you own or manage.

2. Scroll to the bottom under "More Preferences" and click the "Accepting Payment Via" section at the bottom of that list.

3. Click and open the button pop-out and input a payment host link. Follow the instructions in that pop-out if you are having trouble.

4. Make sure you click the "SAVE" button to activate the button.

Please Note: Only trusted 3rd party verified payment hosts will work if the correct name or URL link is input in the field.

 

Let us know if you have feedback, ideas, or more suggestions by joining us on our Roadmap powered by Ora.

What is Opportunity Highway?

Opportunity Highway is a dedicated page and awesome activity feed of "Collab Project Opportunities", "Contest Offers", Job Offers, Promotions, Services/Skills, and even Bookings from KinerkTube member pages on the map... the Underground Music Maps.  Opportunities can be anything from the music industry that offers project opportunities to collab requests, digital contests, job offers, event bookings, and skills or services offered, and more. Search for Paid opportunities, Opportunities seeking pay, FREE, and N/A opportunities where compensation doesn't necessarily apply. Filter by opportunity objectives of pay and compensation expectations. Build relationships and collect leads from submission forms that can break down questions to qualify leads and inquiries.

This music highway of opportunities (Opportunity Highway) is a marketplace that allows anyone of the KinerkTube community or just visiting, to access and scroll through "All" opportunities at once or by a specific category as well as search filters. These music business opportunities are ONLY posted up by upgraded Artist and Business members of our platform. This keeps more of the b.s. postings out and a lot more of the serious opportunities in. Each opportunity can have a description (description of the project opportunity, collab details, contest rules, job offer, etc.), image (i.e. picture of the project), doc (pdf, excel, word), Featured Content Embed (dozens of compatible 3rd party widgets and players), submission permission setting (i.e. All Members can submit or Special Featured and Business Pro Members Only), opportunity expiration (displays the date of the opportunity deadline/expiration with count down on details page as well as disables from the Highway) and more such as the objective and asking cost. This will allow anyone to quickly browse through the opportunities to find the ones they like and logged-in members can submit their work (links of music, skill, talent, resume, achievements, certificates, etc.) quickly and easily.

The Opportunity Highway is used to find your next collab in the music business, for example, for marketing seek an influencer by filtering out pages posting the opportunity such as a Promoter who has specifics & services as an Influencer and on Tik Tok. KinerkTube will allow you to find what you are looking for down to the detail of the type of opportunity or by the Artist or Business page posting it such as a micro-influencer. No more worrying about not so serious opportunities (Upgraded Members Post Only Who Have Invested Interest), no more "buy only" marketplace as now you can find FREE or even Get Paid type opportunities to those seeking your help; no more limiting search by opportunity types and keywords because with KinerkTube you can search for the Artists and Business (Pages on the map) in the Opportunity Highway (by filter) or in the Directory and discover opportunities through the kinds of people in the music industry that we want to do business opportunities with before seeking the opportunities out there... It's up to you.  You never know, someone might be needed for the next TV serious or Commercial Ad for acting positions or model gigs, etc. Maybe a film director wants to work with you and buy the rights to your music song. Either way, the Opportunity Highway is the place to check out daily for a chance to work with some of the hungriest people, businesses, and brands of the industry mainstream to Underground; You can discover them on KinerkTube.

 

How does Opportunity Highway work?

It's simple. Upgraded members can create map pages and then go to their "Your Page" details page located under My Account Tab "My Page(s)" or in their dashboard under the Settings tab "Edit Your Page(s)". Then they can click any page's pencil icon located under the "Edit Page" section which then brings them to their page settings to update or edit. After clicking on the "Opportunities" tab, they start filling out their opportunity details, description, who can submit, as well as opportunity expiration date and time, featured embeds, Q&As, and more. They can even add an image and documents to the project opportunity. The 'Add More' button is there if the member is in the limit to add another Opportunity project for their page's "Opportunities" tab and the main Opportunity Highway.

Who can post Opportunities?

Only paid members of the KinerkTube community can create "Opportunities". This means all Special Featured Package Plan Members and all Business Pro Package Pan Members have access to create these opportunity posts for their page and the Opportunity Highway.

Can Page Managers create "Opportunities?

Yes! As long as they are assigned the active role to manage that page, they can create these opportunities under the same limits of the page status of which the "Page Owner" has for their current active account plan. So even if a member has a FREE Standard Package Plan they can still create "Opportunities" on any page they manage that is owned by a Special Featured or Business Pro member.

How many "Opportunities" can members create at a time?

Opportunities consist of Collabs, Contests, Job Offers, Promotions, Services/Skills, and Bookings.

Special Featured members can create three (3) Opportunities at a time with an expiration.

Business Pro members can create up to 10 Opportunities at a time with an expiration.

Managers of these upgraded pages can create Opportunities with-in the same limit counts as the page owner's plan allows.

Do Opportunities expire?

Yes, each Opportunity is set to expire by the page creator (owner or manager) and the date, time, as well as timezone, will show on each listing. The creator may also choose to edit the date for options to decrease or extended the date and time periods. 

Expired Deadline/Expiration dates can not allow an opportunity to go active unless updated in the edit field so, therefore, the Highway experience is more clean, relevant, and as realistic as can be with what's going on TODAY!).

How many times can a member submit to an Opportunity?

Each Opportunity will show who can submit to it. i.e. All Members OR Special Featured & Business Pro Members only

A qualified member is allowed to submit their work to as many "Opportunities" as they desire but only one submission per opportunity.

Remember, only upgrade Special Featured Package Plan Members and Business Pro Package Plan Members can create these amazing opportunities.

 

Artist and Business pages on the map have an "Opportunities" tab hidden by default. Any member can display this tab as well as order it in the position they prefer however only upgraded Special Featured or Business Pro member's can create posts in this tab as well as categorize them to the following Opportunities which include Collabs, Contests, Job Offers, Promotions, Services/Skills, and Bookings. Creating these opportunities allows members to specify their offer, add an image as well as featured content 3rd party embeds, docs (pdf, excel, or word), and more. Each opportunity created will have set permissions to whom can Submit to the opportunity... i.e. *All Members or *Featured Special & Business Pro Members Only. The project will have a deadline expiration date and time which will also display a live count down timer on that opportunity's detail page. Once the timer is at zero all the way across the board, the published opportunity will then disable from the Opportunity Highway and all places as well as stay in Inactive mode until further action is taken by the creator. Additionally, Page managers overseeing any upgraded accounts can also create these opportunities for the page(s) they manage.  

It's get's even better... Not only is this an awesome promotional tool for doing business, but this is also a huge way to gain connections, leads, prospects, new hires, bookings, and more. Opportunites are a way for an artist or business page to not only display active project offers such as Collab projects, Contests, Job Offers, Promotions, or Services,/Skills, but also an innovative way to have each one of those same offers from that page automatically be shared to the KinerkTube "Opportunity Highway" (designated opportunity page directory tool) for the hungriest industry creators of our music maps community. Seek opportunities by objective, compensation, and see if money is involved by Pay, Get Paid, or even FREE and N/A. See the details of compensation negotiation and Q/As to cover important need-to-know questions for streamlining the process and making it easier for opportunity collabration.

Find out more about Opportunities on our FAQ page here under the Promotions & Tools tab titled "What is Opportunity Highway?"

Happy Opportunities! Happy Collabing! :)

KinerkTube Underground Music Maps has page follow features and functions that allow different levels of notification preference setting options. When you follow a page for example, or if a member follows your page, the default notification will be set to ALL/PRESET by default. You will see a total of four (4) options in the drop-down from the bell icon next to the follow count. These options are as followed.

ALL/PRESET

DEFAULT

CUSTOMIZE

NONE

ALL/PRESET is your setting presets found under the notifications tab in your settings and underneath the sub-tab 'Pages You Follow'. To start you will have the site default notification toggles turned on and can preset them to your desire. Keeping this option active will provide you page notifications for that page you follow and according to your preset settings, default, or updated by you.

DEFAULT is the site default notification settings even if you have your own presets in settings. Select this option for pages you want to specifically follow only by KinerkTube default settings and based on what we consider priority notifications or recommended notifications set by admin (Not all, not none, just default). This will override any preset list you may have in settings and in order to be undone must be updated specifically on the page you set to a notification default. KinerkTube will work on a way to control these customized notifications in one master control.

Customize is when you can select on the page notifications customize option and then by turn on or off the toggles for personalizing your control of the notifications you want to get for that exact page you are following. This will override any preset list you may have in settings and in order to be undone must be updated specifically on the page customized. KinerkTube will work on a way to control these customized notifications in one master control.

NONE is a way to override notification settings by making sure the page you follow gives you any notifications. With this option, it does not matter what default, or customized pre-set you have, the notifications to you for that page will be disabled and must be updated manually on that specific page.

Direct Message Form is a member's contact email form that displays by default on their profile and any pages or events they create. This is also known as their DM or Contact Form. 

  • Read more in our FAQs on how to hide forms individually, add forwarding or alternative emails on pages and events, turn off notifications, or block emails and the sender's IP addresses.

Spam Sent Directly To You Through Your Direct Message Forms!?!  What to do about it...

If you do not wish to hide your direct forms (read more about hiding dm forms in FAQs) you can always take options to stop unwanted mail or spam type mail.

You can also select the 'Hide from non-members' option to reduce spam in the edit of the profile, page, or event displaying the form.

How you receive mail inquiries through your direct message forms...

KinerkTube sends you a notification email and if spam makes it through our spam detection then you have options.

1. Hide your Direct Contact Form in the edit.

2. Copy and paste the scammer's email and IP address and block them in your My Account drop-down 'Block Email/IP via DM Form(s)' also located on your My Account page. This will then show them a blocked page and spam warning.

3. Turn off email notification for the form (not recommended)

4. Send KinerkTube a heads up by forwarding the email to stopspam@kinerktube.com and make sure to title it 'STOP SPAM PLEASE'. Include a brief message of why you consider the visitor inquiry spam. i.e. Pornographic Phishing, Spam Links 

Our team will do our best to analyze and blacklist all visitors sending spam through our platform or to our community of members. We will also take steps to block the IP address associated with the spammer. We are also working with 3rd parties to reduce spam for a more spam-free experience.

In the edit of Profile, you can click on the "About Me" section and scroll to the bottom to choose hide forum by un-checking the box. Keep the box check-marked if you wish to display the direct contact forum and allow all visitors to send and submit email inquiries. You can do the same thing with your Direct Contact Forms on your pages and events also but with those you can input a forwarding or alternative email to accept messages for the page. Find those settings under your page or event's Direct Message Forms section in the edit.

 

You can also visit your settings under the notifications tab and turn off the notifications for direct message forms on your Profile, Page, or Events but doing this will waste your visitors time messaging you in the form only to find out it's been disabled when they try to send their inquiry. We suggest hiding each form on each page individually if you wish to not be contacted or receive visitor mail to that page.

 

Read more in our FAQs about how to block unwanted inquiries or spam type mail.

 

 

 

"Online Events" is an event category on KinerkTube that allows our members to campaign their virtual LIVE concerts and shows, video premiers, and other virtual releases including podcasts, radio, webinar classes, and more. Not only does this allow the discovery of those types of events on the map, but also a place for fans to enjoy the show without having to be a member of the website hosting your content (like Apple Music, Spotify, etc) You will notice some content has been removed and added to make more sense for online events. You can still see most event details like start time, age limits, etc. however you will notice there is a special option we rolled out specifically for these online events...You can now add a special donation button to online events, unlike other event types. Read more in our FAQs about activating a donate button on your page or events.

This is a really good question!

It is a bit intricate the way our algorithm works here but allows us to explain...

Let us break it down a bit and also elaborate on who gets control of direct posting to a social wall such as a member's Street and allow us to answer what isn't a direct post even though it may seem like a direct post. We will also cover the difference here in "Direct Post" posting, "Shared Content" posting, and "Shared Post" posting.


The owner of their profile and wall (My Street) has full control of what can display there and the same with the privacy of that post except if an existing post shared was already established and originated by another member, then this content will have it's own privacy control by that original post creator. Think of a shared post like a copy of a post that has it's own privacy but your copy of the post including your text will now have privacy given to the wall owner it was shared to. The algorithm and logic we use are... "If it's your street (wall), it's like your place, your house, your domain; therefore what is in your house is your audience and you control the privacy outcome". Below are two examples of how it can work and the same concept that depends on who's "house" (My Street wall) it is to determine who gets privacy control of the text content above the copy of the original post.

1. A member shares a post to their own wall (MY STREET) and get's to control the privacy of that copy including text they added to explain that shared post they just did. That will have it's own three dots drop down to allow the edit and privacy control as normal. 

2. A member shares a post to another member's wall (MY STREET) and now gives up the control of post privacy for that copy, including text they added to explain that shared post they just did. That will have it's own three dots drop down to allow the profile owner privacy control when sharing to their wall (know as My Street).

Get to know what is officially considered a shared post type...

If a member copies the URL link of a KinerkTube post by a member and directly posts it to their own Street wall (or activity lane; also reflects on Street wall) or another friend's wall for example; then this may seem like a direct post by definition but in this case, a post URL from KinerkTube can convert that direct post into a shared post. Also, it will show pending in a queue under the "Shared Post" tab if the member being shared that link has settings to be asked first for these types of posts. Refer to settings to see the privacy post options for each type of post and see the difference in each post type coming from other members or when posting to other member's Street walls,

So again, existing posts (Shared Posts) by other members have their own privacy settings for the shared content but the post on top of the shared post if you will, is accepted as a new post and gets privacy settings depending on the wall it is being posted to as well as it's own post privacy permission for the text visibility and copy of the shared post itself. In the case of posting to another member's street wall a new post (Direct Post or Shared Content), the privacy will also be given to the street wall owner and the visibility permissions lay around that member's audience with the owner control for full visibility.

What is "Shared Content" just to clarify?

Shared content is sharing to a friend's KinerkTube Street social wall by use of our social share feature or embedded share widget and by sending any KinerkTube profile, page, event, music, video, beat, campaign, podcast/radio, image, etc. and other outside sources (like a blog site for example) as "shared content" and again to their connected friend's Street wall on KinerkTube.

If another member's post is shareable, then it can be shared and removed at any time by the member sharing or the wall owner (deleted just from the wall it was shared to) but the deletion and privacy of the original post (not the shared post copy) will always be in the control of the owner of that original actual post (not the shared copy). If the privacy of the shared post has been updated in settings or changed in the post "privacy control" (permissions) preventing certain audiences to view it... then a message will then appear in that post hiding the content and stating the following: "The content here is not available because the post originator may have changed privacy settings”

So basically the answer to the original question, in a nutshell, is...Direct Posts to your street give you control, and direct posts to other member's street give them control. Shared Content works this way as well.  Shared posts however give privacy control to the original post creator, with the exception of the original post content being shared has its own privacy and the member post showcasing the shared copy of the post has its own privacy.

To find out more about post types and privacy of posts permissions and control, please visit our FAQ page under the tab "Social Network"

When you want to create a music widget post on your timeline or activity wall then select the music widget icon that looks like this . Just enter a URL or Embedded Code to one of the following sites below. Some sites accept both URL links and Embedded Code as others only accept Embedded Code. Below you will see visual examples of where to locate the URL links or Embedded Code from these other music site's member channels, song tracks, playlists, albums etc.  

In the left image below you can see the highlighted area is Amazon Music's share button. You can find this by searching any song or album etc. below is an example of Baby Bash's album The Smokin' Nephew via Amazon Music. In the right image, you can see the highlighted area of whereto obtain the embedded code you need to copy and input in the Music Widget Post field on your KinerkTube Underground Music Maps Account.

Click an image below to be directed to Baby Bash's album page on Amazon Music. You may need to log in or create an account to access the music. We hope this helps.

Again, copy URL links or embedded codes from these music site's member channels, song tracks, playlists, albums, etc. If you are still having trouble, please resort to our FAQ page for examples of how to copy URL links or embedded code from the above-listed music sites to create a Music Widget Post on your KinerkTube wall.

Pending Posts On My Street are Direct Posts or Shared Content Posts or Shared Content Posts by other members or connected friends of our community.

Both members' and friend’s pending posts "to or on" a member's wall is located in a convenient pop out from the exclamation mark "!" icon located on the Activity Lane (activity wall) and "My Street" (member's profile wall) when logged in. Here members can see a list of the most recent Direct Posts, Shared Content Posts, and Shared Posts pending by other members or friends. Members can choose to view, publish, and/or delete direct or shared posts in their pending window. However, existing shared posts that are pending can be removed from the list by clicking the trash can icon. If the shared post is published already to the owner's wall then the owner can select the three (3) dots on the top right of the post to hide it or delete and remove it. Hiding will put it back n the queue if it was one of these direct or shared post/content types. Removal of shared posts to another member's street will not affect the original post or the original post owner and their settings. If a direct post is published from one member to another member's Street (wall) the owner of that Street can delete it at any time. So to clarify, shared posts by friends or others give both members the delete option of the post showcasing the original post but the original existing post shared has privacy already set by the original post owner.

To find out more information on the difference of posts and how the privacy control works, please visit our FAQ page under the Social Network tab.

Usernames are part of your public profile and public page, which can help your friends and music industry connections find you on KinerkTube. A username is the web address for your profile or Page (example: KinerkTube.com/yourname). Your username is often a variation of your name or business, like janesmith or allproductionstudiolabs.

Learn how to create a username.

USERNAMES EXPLAINED

What you can and can't do with usernames as a KinerkTube member of our community.

Profile Usernames

- Profile usernames containing the words KinerkTube or Admin cannot be claimed. No account names can contain KinerkTube or Admin unless they are official KinerkTube accounts.

- Your Profile username cannot be longer than 15 characters. Your name can be longer (50 characters), but usernames are kept shorter for the sake of ease.

- A Profile username can only contain alphanumeric characters (letters A-Z, numbers 0-9) with the exception periods and underscores,

- Capitalization can't be used to differentiate usernames however periods (".") and underscores ("_") can. For example, JOHNSMITH55, JohnSMith55, JoHnSMiTh55 are all considered the same username but john.smith and john_smith are considered each to be their own and different from one another. Another Example: JOHN_SMITH55 is the same as john_smith55 but not the same as john.smith55. Example: If johnsmith55 was taken then john.smith55 can be used if available. If johnsmith55 and john.smith55 were taken then john_smith55 can be used if available. If none of these combinations work with the name you choose then it may be taken (claimed by another member). In this case, we suggest you create a different maybe similar username you can remember or relate to. The username tool to help check available usernames in the system is helpful and saves time. You can also reference our FAQ page for more information on usernames and what you can do.

- Periods (".") and Underscores ("_") can only be used after the first character of a username.

Example: .johnsmith55 and _johnsmith55 are not allowed BUT j_smith55 or john_smith55 or j.smith55, or john.smith55 is allowed if available.

- Check to make sure your desired username doesn't contain any symbols, dashes, or spaces.

- Usernames must be at least 5 charters long.

- The Profile username may be claimed by a suspended or deactivated account. Suspended and deactivated usernames are not immediately available for use, so you’ll need to select a different Profile username.

- All usernames will display in lowercase. Example: JOHNSMITH55 will display as @johnsmith55 on your profile and as https://kinerktube.com/profile/johnsmith55 for the url link.

Page Usernames

- Page usernames containing the words KinerkTube or Admin cannot be claimed. No account names can contain KinerkTube or Admin unless they are official KinerkTube accounts.

- Your Page username cannot be longer than 50 characters. Your Page name can be longer (75 characters), but Page usernames are kept shorter for the sake of ease.

- A Page username can only contain alphanumeric characters (letters A-Z, numbers 0-9) with the exception of periods and underscores, as noted above.

- Capitalization can't be used to differentiate usernames however periods (".") and underscores ("_") can. For example, JOHNSMITH55, JohnSMith55, JoHnSMiTh55 are all considered the same username but john.smith55 and john_smith55 are considered each to be their own and different from one another. Another Example: JOHN_SMITH55 is the same as john_smith55 but not the same as john.smith55. Example: If @johnsmith55 was taken then john.smith55 can be used if available. If @johnsmith55 and @john.smith55 were taken then john_smith55 can be used if available. If none of these combinations work with the name you choose then it may be taken (claimed by another member). In this case, we suggest you create a different maybe similar username you can remember or relate to. The username tool to help check available usernames in the system is helpful and saves time. You can also reference our FAQ page for more information on usernames and what you can do.

- Periods (".") and Underscores ("_") can only be used after the first character of a username.

Example: .johnsmith55 and _johnsmith55 are not allowed BUT j_smith55 or john_smith55 or j.smith55, or john.smith55 is allowed if available.

- Check to make sure your desired username doesn't contain any symbols, dashes, or spaces.

- Usernames must be at least 5 charters long.

- The Page username may be claimed by a suspended or deactivated account. Suspended and deactivated usernames are not immediately available for use, so you’ll need to select a different Page username.

- All usernames will display in lowercase. Example: JOHNSMITH55 will display as @johnsmith55 on your page and as https://kinerktube.com/page /johnsmith55 for the url link.

Keep in mind you must be an admin to create or change the username for a page.

Reminder: ALL usernames are saved and displayed in lowercase letters no matter how you enter it in. Usernames display on the platform with the ("@") symbol in front of the name.

USERNAME EXAMPLE: 1. JohnSmith55 = @johnsmith55 2. John.Smith55 = @john.smith55 3. John_Smith55 = @john_smith55

Can I get an inactive username?

Unfortunately, we cannot release inactive usernames at this time. Please read our terms and FAQ page for more detailed information.

Great Question!

Sharing a post can be Shared Content or a Shared Post and there is a difference. 

Simply put... a Shared Content type post is a Profile, Page, Event, or other Content shared as a new post to a friend's wall. Also, a Shared Post is like a new post sharing a copy of another member's already published post, so there will be two privacy controls; one for the post sharing the post and one for the original post being shared. The post being shared has existing privacy of course since it's the original post made by the original creator (member) and privacy of the post sharing the copy of that original post is given privacy control to the member of the wall being shared to because all shared posts are meant to be to another friend or member and not to one's own wall (My Street).

Let's break it down even more how it works starting with privacy...

If a friend (member) shares a post to another friend's Street (wall) then the privacy settings can work differently depending on...

A: if the post or content shared was "originally published" and "existing"  by another member

or

B: shared as a new "Shared Post" type --A share of a new original created post to a friend or member wall

 

So again, this is the difference between...

An already published post being shared to another member's wall vs. A share of content to make a new post on a friend's wall.

 

The shared posts can always be hidden and put back in the queue (Pending pop out showing all your posts type going to your Street by other members) by wall owners from each post itself. Members can also set it up for future posts coming in by going to their settings and under "Privacy of Posts" select the option default "Review First" or choose the "Allow" option (Accept friend's shares to your wall automatically). This gives control to profile owners of their Street to determine shared posts that appear on their wall whether they have privacy control or not of things like original posts being shared. EXAMPLE: If someone has a post already created and wants to share it with you as their friend; your display settings of that shared post will depend on the result of the published appearance on your Street wall however, the privacy of the post sharing to your wall will remain the in your control but any posts being shared will remain the same as the original post owner. Your own shared content to your own wall obviously gives you the privacy control of the text you put in but not any original post you share because if you shared a post as a Shared Post rather than a new post from sharing content it will have another post it's showcasing and sharing and again has it's own privacy for the content there. Does that make sense? Remember content is a Member Profile, Page, Event, or Music, Podcast, Video, Beats, etc. and these types of shared content posts will also allow the Street (wall) owner (You in this case) to have control of the post-privacy as well. 

Even though the privacy goes to the wall owner on anything shared, the deletion or removal of those posts are always in control of both the sharee and shareor, meaning they both will have deletion options of that post and the associated shared post copy from the wall being shared to.

EXAMPLE: A friend shared a map page to your Street wall and now can edit the text and delete the shared post but can not change the privacy. This allows as much control as possible to both parties with respect to the owner of their Street as well as the shared post and where it originated from.

Furthermore, for Your Information: Direct posts to a member's Street is different than a shared post or content and privacy control is also always in the hands of the Street (wall) owner when direct post come their way. Remember, what is posted on their own wall gives them ample control of privacy. Read more in our FAQ about direct posts to a friend's Street (wall).

See our FAQ for more answers to questions about the difference between a direct post and shared posts as well as privacy for each type.

This is a good question!
When a friend directly posts to another friend's Street (wall), the display and and privacy control is given to the owner of that Street. However, the editing of the text is in control of the friend posting. Both members can delete the post if needed. The owner of their Street (profile wall) is given ample control with the ability to select default permissions and Allow or Review First all posts from others coming to their Street. 
i.e. Settings and permissions provide many different options including allowing the owner to control the audience of direct posts such as "Only Me", "Friends Only", "Friends and Their Friends", "All Members", and" All Visitors".

See our FAQ for more answers to questions about the difference between a direct post and shared post as well as privacy for each type.

Is a username important? Do I need a username?

Yes, usernames are important and can help determine your profile or page(s) identity. This helps tremendously in search, social name plug-ins (tagging), url branding, logins, and much more.

Need a username? (I don't have a username!?!)

If you do not have a username affiliated with your profile account then it usually means that one has not been created yet. This could be due to the initial registration being a social sign up which skips the email, password, and username steps for a faster account creation experience. This does, however, default the profile URL and email notifications to the name associated with the profile (Name input on the profile creation step in registration).

How do I create a username for my Profile?

Simply visit your settings and click on the side tab Advanced Settings. Then click on Update Your Username/Password or click here if you are logged in to the account you want to update. Profile names, as well as usernames, may have restrictions on how many times they can be changed so choose them wisely.

How do I change a username for my Artist or Business page on the map?

Creating an Artist or Business page username is mandatory in page creation so if you want to make an update to the page's username, simply visit your page settings and click the pencil icon to edit the page you want to make changes to. Upgraded Business Pro members can make URL changes by going to their page's settings, locate the pencil icon, and edit the Page URL. Please Note: Once you change or update your Profile or Page username, you forfeit the old username and put it back to available status for another member of our community to claim. Updating a change to a profile or page URL you own or manage may take time to reflect the change. All shared links to the page's previous URL will also be broken lin pages (404) and not work.

What can I do if a username is already claimed but seems inactive?

If a username you want is being used by an account that seems inactive, you can choose an available version of the username to use on KinerkTube. You can add periods, numbers, underscores or abbreviations to help you come up with a username that's not already in use.

To change your username, make sure you are logged in and visit your "My Acocunt" page.

More Help with username registration

The username I want is taken

If you try to select a username and see that it has already been claimed, you will need to select a different one. Remember the following:

  • You can list your real name in your profile to provide more information to your friends and followers.
  • Adding periods or underscores before or after your desired username will help you claim a unique username on KinerkTube.
    Example: if you would like the username @elijah but it has been claimed, consider selecting a name like @elijah_ or @_elijah

I see an error message when I try to select my username...

Here are the possible reasons why you would be unable to claim a username that you want even if it seems available:

Profile Usernames

- Profile usernames containing the words KinerkTube or Admin cannot be claimed. No account names can contain KinerkTube or Admin unless they are official KinerkTube accounts.

- Your Profile username cannot be longer than 15 characters. Your name can be longer (50 characters), but usernames are kept shorter for the sake of ease.

- A Profile username can only contain alphanumeric characters (letters A-Z, numbers 0-9) with the exception periods and underscores,

- Capitalization can't be used to differentiate usernames however periods (".") and underscores ("_") can. For example, JOHNSMITH55, JohnSMith55, JoHnSMiTh55 are all considered the same username but john.smith and john_smith is considered each to be their own and different from one another. Another Example: JOHN_SMITH55 is the same as john_smith55 but not the same as john.smith55. Example: If johnsmith55 was taken then john.smith55 can be used if available. If johnsmith55 and john.smith55 were taken then john_smith55 can be used if available. If none of these combinations work with the name you choose then it may be taken (claimed by another member). In this case, we suggest you create a different maybe similar username you can remember or relate to. The username tool to help check available usernames in the system is helpful and saves time. You can also reference our FAQ page for more information on usernames and what you can do.

- Periods (".") and Underscores ("_") can only be used after the first character of a username.

Example: .johnsmith55 and _johnsmith55 are not allowed BUT j_smith55 or john_smith55 or j.smith55, or john.smith55 is allowed if available.

- Check to make sure your desired username doesn't contain any symbols, dashes, or spaces.

- The Profile username may be claimed by a suspended or deactivated account. Suspended and deactivated usernames are not immediately available for use, so you’ll need to select a different Profile username.

- All usernames will display in lowercase. Example: JOHNSMITH55 will display as @johnsmith55 on your profile and as https://kinerktube.com/profile/johnsmith55 for the URL link.

Page Usernames

- Page usernames containing the words KinerkTube or Admin cannot be claimed. No account names can contain KinerkTube or Admin unless they are official KinerkTube accounts.

- Your Page username cannot be longer than 50 characters. Your Page name can be longer (75 characters), but Page usernames are kept shorter for the sake of ease.

- A Page username can only contain alphanumeric characters (letters A-Z, numbers 0-9) with the exception of periods and underscores, as noted above.

- Capitalization can't be used to differentiate usernames however periods (".") and underscores ("_") can. For example, JOHNSMITH55, JohnSMith55, JoHnSMiTh55 are all considered the same username but john.smith55 and john_smith55 are considered each to be their own and different from one another. Another Example: JOHN_SMITH55 is the same as john_smith55 but not the same as john.smith55. Example: If @johnsmith55 was taken then john.smith55 can be used if available. If @johnsmith55 and @john.smith55 were taken then john_smith55 can be used if available. If none of these combinations work with the name you choose then it may be taken (claimed by another member). In this case, we suggest you create a different maybe similar username you can remember or relate to. The username tool to help check available usernames in the system is helpful and saves time. You can also reference our FAQ page for more information on usernames and what you can do.

- Periods (".") and Underscores ("_") can only be used after the first character of a username.

Example: .johnsmith55 and _johnsmith55 are not allowed BUT j_smith55 or john_smith55 or j.smith55, or john.smith55 is allowed if available.

- Check to make sure your desired username doesn't contain any symbols, dashes, or spaces.

- The username may be claimed by a suspended or deactivated account. Suspended and deactivated usernames are not immediately available for use, so you’ll need to select a different username.

- All usernames will display in lowercase. Example: JOHNSMITH55 will display as @johnsmith55 on your page and as https://kinerktube.com/page /johnsmith55 for the url link.

If you try and view a suspended or deactivated profile or page by navigating to the profile or page, you may see a message indicating suspension, deactivation, or 404 (No Page Found).

PLEASE NOTE: ALL usernames are saved and displayed in lowercase letters no matter how you enter it in. Usernames display on the platform with the ("@") symbol in front of the name.

USERNAME EXAMPLE: 1. JohnSmith55 = @johnsmith55 2. John.Smith55 = @john.smith55 3. John_Smith55 = @john_smith55

Can I get an inactive username?

Unfortunately, we cannot release inactive usernames at this time. Please read our terms and FAQ page for more detailed information.

Trademark violations may involve using a company or business name, logo or other trademark-protected materials in a manner that may mislead or confuse others with regard to its brand or business affiliation.

What is not a violation?

Using another's trademark in a way that has nothing to do with the product or service for which the trademark was granted is not a violation of KinerkTube's trademark policy.

Please Note: KinerkTube usernames are provided on a first-come, first-served basis and may not be reserved.

How do I report a trademark violation?

Submit a report of a username violating your trademark.

 

Intellectual Property

About Intellectual Property

KinerkTube is committed to helping people and organizations protect their intellectual property rights. The KinerkTube Terms of Use do not allow posting content that violates someone else’s intellectual property rights, including copyright and trademark.

Copyright

Copyright is a legal right that seeks to protect original works of authorship (ex: books, music, film, art).

Generally, copyright protects original expression such as words or images. It does not protect facts and ideas, although it may protect the original words or images used to describe an idea. Copyright also doesn’t protect things like names, titles, and slogans; however, another legal right called a trademark might protect those.

Trademark

A trademark is a word, slogan, symbol, or design (ex: brand name, logo) that distinguishes the products or services offered by one person, group, or company from another. Generally, trademark law seeks to prevent confusion among consumers about who provides or is affiliated with a product or service.

A Direct Post is a post that members create on another member's Street (profile wall) directly. Not to get confused with posting directly to one's own street wall or if they post a URL of an existing KinerkTube post which converts into a "Shared Post" type. See below for shared posts.

Note: Direct posts are not shared posts but rather a newly created post on another member's profile wall. If you do not see the ability to post on another member's Street (profile wall) directly, then their permissions or privacy settings may be the result of that. The profile owner receiving a direct post will determine if the posts will appear automatically or be set as a hidden pending status by default if they want to be asked first.

Shared Content is sharing to a friend's KinerkTube Street social wall by use of our social share feature or embedded share widget and by sending any KinerkTube profile, page, event, music, video, beat, campaign, podcast/radio, image, etc. and other outside sources (like a blog site for example) as "shared content" and again to their connected friend's Street wall on KinerkTube.

Note: If another member's post is shareable, then it can be shared and removed at any time by the member sharing or the wall owner (deleted just from the wall it was shared to) but the deletion and privacy of the original post (not the shared post copy) will always be in the control of the owner of that original actual post (not the shared copy) unless they post it to another friend or member's wall and give the privacy control of their shared post showcasing the original post, to the wall owner. If the privacy of the shared post has been updated in settings or changed in the post "privacy control" (permissions) preventing certain audiences to view it... then a message will then appear in that post hiding the content and stating the following: "The content here is not available because the post originator may have changed privacy settings”

A Shared Post is the type of post showcasing shared content from an existing post and there are different ways to do it.

What is a Shared Post and how does it work exactly?

A shared post is considered to be the following...

1. Another member's shared post using the share icon and friends street option to share that post with the privacy of that original post in consideration for visibility) is considered a "Shared Post", not a "Direct Post".

2. Someone copies the URL link of a KinerkTube post by a member, and directly posts it to their own Street wall (or activity lane; also reflects on Street wall) or another friend's wall. This may seem like a direct post by definition but in this case, a post URL from KinerkTube can convert that direct post into a shared post. Also, it will show pending in a queue under the "Shared Post" tab if the member being shared that link has settings to be asked first for these types of posts. Refer to settings to see the privacy post options for each type of post and see more on the difference in each post type coming from other members, or when posting to other member's Street walls.

Note: Most "Shared posts by friends" basically a "Shared Post" are connected friends (members) who share their own or other member's posts to their friend's Street (profile wall). FOR EXAMPLE, Shared Posts can be any KinerkTube social post that allows you to share it. Please Note: Share icons display on public posts and the post URL links can be copied and pasted as described above in the previous paragraph.

Final Note Here: A Shared Post is mostly public posts already existing and later shared by one member to their friend's Street (wall) as a post showcasing another post hence the share. The visibility of these shared posts to an owner's Street wall always depends on the permissions allowed by each wall owner in their account privacy settings or by manual action. All Shared existing posts will have it's own privacy stay the same as the original post published but the post showcasing the post as an official shared post will have privacy in respect to the wall it's shared to and showcased on. All other direct posts or shared content of profiles, pages, events, music, video, etc. will also have privacy control given to the owner of that Street (profile wall) being shared on.

To read more about the difference in privacy and other controls with Direct and Shared posts, please visit our FAQ page.

 

Anyone can register a Free account to become a KinerkTube.com member. As an Artist or Business, you will have three (3) package plans to choose from when selecting your membership.  The first package is a FREE access plan made specifically for Artists, Music Businesses, and/or related industry services. Free Standard Package Plans for Artists/Business grants our members access to create one (1) FREE page for the main map of KinerkTube.com  Fans and underground music lovers, will also get FREE access to Fan Registered plans, however fans will not have permission to make pages so remember to select your member type sensibly to what you need access for. The FREE plan option will take you directly to registration steps including the creation of your member profile.  Fans have two plan options they can register to here. The affordable paid plans will bring you to KinerkTube's secure payment page with an option to also continue on Pay Pal directly if you prefer. The paid package plans allow our members more map and platform access not to mention vital featured positioning for top exposure.  Please refer to Plan Details and Pricing here in our FAQ's page or check out our Plan page's here... Artist/Business Plans | Fans Plans

With a FREE plan you can create a member profile including your pics, bio, links, and an awesome activity wall where you can post, comment, reply, share, shout-out (share/support content publicly), connect with friends and more. These profiles of members in our social network will also have access to other members activity walls, profiles, pages, events, past events, as well as many other aspects of the directory and social Platform. Please bare in mind that the map is only intended for real underground music artists and music business, therefore any fan membership will not be able to create a page or event to go on the maps. It is more influential for fans use of the platform to be in support by sharing the pages and music content to their own timeline, activity wall or other members activity walls from the site. Members can also favorite other members, star review pages, friend request other members for personal Instant Messaging purposes and more.

 

We thank you for all those utilizing KinerkTube.com "Underground Music Maps" for your source to the underground music scene.  We look forward to all the new memberships, pages, and supporters!

KinerkTube.com strives to be the niche that we are. We are different in a few valuable ways. We built an underground music industry platform with a community of members that all have the same goal, to connect and bring the fans to their music, brands, products or services. We have put forth a streaming map to help anyone seek the underground music pages fast and efficiently. Second, KinerkTube has a unique intricate search engine designed to find music detailed categories by location on a visually pleasing map and an advanced search section. This makes members research precise on when and where they are trying to do business. Furthermore, the map pages have all the music media and playlist sites of other platforms that the members use to promote their content.  In other words, this gives anyone the ability to find all their online music content in one spot (page) without having to search the web for it all. While this does take analytic traffic hits away from the KinerkTube.com directory, it drives more traffic to the other media sites that members use to play and showcase their music.  KInerkTube will take the URL links and automatically transform it into embedded codes for proper display on their pages. This difference in our platform and business model shows we have the best interest in mind for the members of this industry, by driving traffic to their media sites, hence a directory... directing them to it all. Fans love direction and the ability to Shout-Out (Like), share, comment or reply to music content posted to member activity walls as well their own activity walls. Other sites tend to make there own playlists or content-driven sites to keep the analytics strong, however, KinerkTube will continue to separate ourselves from other large cooperate owned sites and continue to be the niche directory and family social network that stays connected to the music world. We know by staying true to our roots and direction, we will gain more real traffic through the satisfaction of use to our platform and at the same time help the artist or business directly with their marketing as a whole. 

Every member can delete their page(s) on the map or de-activate (hide) them.

How to deactivate my page so it does not appear on the map or in public view (De-Activate Mode hides your page's content from everyone but you)

How to De-Activate (HIDE) my page(s)

  • Click on Edit your Page
  • Click on the eye symbol

How to delete my page(s) on the map...

  • Click on Dashboard
  • Click on Edit your Pages
  • Click on the trash can symbol
  • Confirm permanent page deletion with your member password

Note: You can always deactivate your pages from the map and public view without deleting them.  Remember you can simply click on the eye symbol to hide your page till you are ready to publish it again.

At this time we are not allowing page category types to be changed nor the title. Please make the page category and title correct the first time. This is mainly due to protecting the authenticity of the page and the analytics behind it all. It would not be fair to mislead content and page stats accumulated from one page to another page that has nothing to do with the originally created page. You can, however, request our KinerkTube support at support@kinerktube.com for your page title and category change however we may only be allowing upgraded members to have Artist/Business page titles or page categories change. On business pages, you can change the business subs (Specifics & Services) around anytime to update your page's business. Upgraded members can update their page URL and username but may be limited to how many times. 

Events can be changed however so this is only speaking about Artist/Busines pages. 

At any time you can edit your member profile type in your Settings by clicking on "Update your Profile" and then change the category or genre types to whatever you claim to be.

There are many ways to communicate with our members. All members and guest users can simply send a message through any profile or any pages and/or events they see on the map. You can also star rate & review a member's profile, page, and event if available. Content owners may reply once on each review. Anyone can become an Artist, Business, or Fan member and have access to friend request other members of our community by instant Chat. Every member account has a timeline wall called "My Street" located on their profile and an Activity Lane (wall) which shows all posts of other members they follow, including their own posts from their My Street. Members can publically communicate through their wall posts, comments, replies, and more.

Public member contact information found on profiles or pages will be available only if the member provides them by selecting the display or hide option in the edit.

Remember, the directory and social site are designed to connect those in the industry. We encourage positive communication between anyone socializing or messaging for business purposes. Please respect our Terms of UsePrivacy Policy, and Community Guidelines, especially on the topics about abuse and bullying. i.e. No Cyber Bullying, Threats, Harassment, etc.

Find out how we connect people on KinerkTube here

Every member can delete their KinerkTube account as a member. Those who are upgraded members are required to resort to our terms of use to understand the conditions, your rights, and your responsibility when deleting your account.

How to delete my KinerkTube account and all my content associated with my account...

How to delete my account permanently

  • Click on Advanced Settings
  • Click on the trash can symbol
  • Confirm permanent account deletion with your member password

Note: You can always deactivate your pages from the map and public view without deleting your account. Remember you can simply click on the eye symbol in  "Edit your Page(s)" section in your dashboard and hide your page till you are ready to publish it again.

About fake KinerkTube emails

KinerkTube will only send you emails from @kinerktube.com or @kinerktube.app However, some people may receive fake or suspicious emails that look like they were sent by KinerkTube. These emails might include malicious attachments or links to spam or phishing websites. Please know that KinerkTube will never send emails with attachments or request your KinerkTube password by email.

If you receive a fake email

  • Delete the email from your inbox. Don't download any attachments from these emails.
  • Find more account security tips in our FAQ.

Frequently asked questions

What's phishing?

Phishing scammers send fraudulent messages to a large number of people, in an attempt to trick them into revealing private information, like a password. An email or website may be disguised to appear legitimate.

It can be difficult to recognize a bogus or fraudulent email as they may look very convincing or appear to come from a KinerkTube email address. You can check the headers of an email to find out more about the source of the message, and you should be suspicious of new or unexpected emails. KinerkTube doesn't send emails with attachments, and will never ask you to provide your password via email, Direct Message, or reply.

What if I'm worried that someone has access to my KinerkTube username and password?

If you suspect your account has been compromised, you can find out what to do on our FAQ page. If KinerkTube believes your account has been hacked, we may reset the account password to prevent the hacker from misusing your account. In this case, we'll email you a secure link to where you can select a new password. Again, this link will always be on the https://kinerktube.com website, and we never ask you to provide your password via email, Direct Message, or reply.

Why am I getting these fake emails?

KinerkTube doesn't send these emails. The FTC has a help page that describes some ways spammers may find your email address: https://www.consumer.ftc.gov/.

For more information about KinerkTube's policies on information collection, as well as disclosure and sharing, please visit our privacy page at https://kinerktube.com/pages/privacypolicy

Help with my compromised account

If your account has been compromised but you're still able to log in, this page will help you secure your account and stop unwanted behaviors. If you can't log in to your account, please read the fine print below..

Help with my hacked account

If you think you've been hacked and you're unable to log in with your username and password, please take the following two steps:

1. Request a password reset

Reset your password by requesting an email from the password recovery page. Enter your email address, and be sure to check for the reset email at the address associated with your KinerkTube account.

If you're able to log in after the password reset, please check if your account has been compromised and re-secure your account. Compromised account information below. Keep reading.

2. Contact Support if you still require assistance

If you still can't log in, contact usPlease put in the top of the message"Hacked account". Be sure to use the email address you associated with the hacked Twitter account; we'll then send additional information and instructions to that email address. Include both your username and the date you last had access to your account.

Learn more about what you can do for your acocunt security here on our FAQ page.

Has my account been compromised?

Have you:

  • Noticed unexpected posts by your account
  • Seen unintended Direct Messages sent from your account
  • Observed other account behaviors you didn't make or approve (like following, unfollowing, or blocking)
  • Received a notification from us stating that your account may be compromised
  • Received a notification from us stating that your account information has changed, and you didn't change it
  • Noticed your password is no longer working and you are being prompted to reset it

If you've answered yes to any of the above, please take the following steps:

1. Change your password

Please change your password immediately in the Password Recovery Page. Please select a strong password you haven't used before. If you can't log in, your account may have been hacked.

Important: Changing an account's password does not automatically log the account out of KinerkTube for iOS or KinerkTube for Android applications. In order to log the account out of these apps, sign in online and visit Apps in your settings. From there you can revoke access for the application, and the next time the app is launched, a prompt will request that the new password be entered.

2. Make sure your email address is secure

Make sure that the email address attached to your account is secure and that you are the only one with access to it. You can change your email address from your KinerkTube app (iOS or Android) or by logging in on kinerktube.com and visiting your account Settings. 

3. Update your password in your trusted third-party applications

If a trusted external application uses your KinerkTube password, be sure to update your password in that application. Otherwise, you may be temporarily locked out of your account due to failed login attempts.

Your account should now be secure, and you shouldn't see the unexpected account behaviors moving forward. If you're still experiencing issues, please contact our team for more assistance.

Protect your account with simple precautions

If your account has been compromised, take these additional precautions:

  • Delete any unwanted posts that were posted while your account was compromised.
  • Scan your computers for viruses and malware, especially if unauthorized account behaviors continue to be posted after you've changed the password.
  • Install security patches for your operating system and applications.
  • Always use a strong, new password you don't use elsewhere and would be difficult to guess.
  • Consider using social login. Instead of relying on just a password, login verification introduces a secure login through your Facebook or Google account. Check to make sure that you and only you can access your KinerkTube account.
  • View more of our FAQ page for account security tips under Account Security tab for more information on avoiding hacks and phishing.

How do accounts become compromised? (Did somebody hack me?)

Accounts may become compromised if you've entrusted your username and password to a malicious third-party application or website, if your KinerkTube account is vulnerable due to a weak password, if viruses or malware on your computer are collecting passwords, or if you're on a compromised network.

Unexpected updates don't always mean that your account was hacked. Occasionally, a third-party application can have a bug that causes unexpected behavior. If you see strange behavior, changing your password and/or revoking connections will stop it, as the application will no longer have access to your account.

It's best to take action as soon as possible if updates are appearing in your account that you did not post or approve. You can find more information here in our FAQ page..

I no longer have access to the email address I used on my account

 

I don't have access to the email address I used on my account and my mobile number is not verified

  • Unfortunately, if you don't have access to the account's email address, we are unable to continue troubleshooting. While we understand that it can be disappointing when you lose access to an account, we use these verification requirements to make sure we don't give out any user information to the wrong person.
  • Unless you have access to the account's email address, we will be unable to deactivate the account on your behalf or free up the username.
  • The account may be removed from our system when it becomes inactive per our policy.
  • You can sign up for a new account.

Security & Clean-Up For Accounts Lacking Member Activity

Stay Relevant... Stay Social... Stay Active!

If you are a member of the KinerkTube community and you allow your account to go inactive for too long, then we take action to enforce extra security on your account by automatically logging that  account out . We do this along with email notifications to the account owner. After a few email notices sent, we will just automatically log out inactive members. This helps to keep our platform fresh and our community full of the most active people.

ARTISTS/BUSINESS: Go ahead and log in again... If you have some new music, photos, or videos, or if your fan base has grown, login to KinerkTube and update your profile, map page(s), and map event(s).

FANS: Go ahead and log in again... If you have some new photos, or if you want to see what's new with your music community, or maybe you are ready again to support the industry with the Artists and Businesses around you that keep popping up on the map... either way, just login to KinerkTube and update your profile, add some more favorites and shout-outs, make a supportive post, share on your timeline wall, and enjoy the music.

ALL MEMBERS: update your content, create a new post, interact with others, check your stats, find what you need, and much more.

Please Note: Typically after 15 calendar days of inactivity we will log your account out automatically.

Important: Notice: If an account is inactive for longer than 3-6 months then it risks being set as temporary inactive or possibly deleted forever.
Paid fan member accounts will not be deleted by KinerkTube for inactivity.

Why does my account log out on all my devices sometimes?

There are a few reasons a member's account can be automatically logged out of all devices.

1: Inactivity for more than 15 days (sends email reminder a couple of times and then for your security logs you out after 15 days of no activity.)

2: Device Log Out by Member, (A member can log in to their account on as many devices as they desire, however for more security to one's account we have it currently set to "LOG OUT OF ALL DEVICES" when a member logs out manually themselves. Keeps your account protected until we create more device log out settings)

2: Reported, (Sends email notice of a reported account. Typically this has to be reported by multiple members who feel another member is violating our terms, privacy policy, or community guidelines. A reported account will be warned the first few times by email and then may experience a final email notice for temporary deactivation or possible deletion of their account. The email will specify the deactivation period or action taken.

Why am I not able to log in to my KinerkTube account?

The first thing to check is your username and password are being typed correctly and no CAPS LOCK is on if it wasn't supposed to be. 

The second thing to do is to check your email inbox and spam folder for any emails sent from KinerkTube. Please Note: If a member has been reported or deactivated by a violation or other reason, then there is emails set to send these notices of action. If this is the case, a member may want to follow the email instructions and wait for their account to be re-activated.

If you still need assistance, you may get a hold of The Kinerk Team via our Contact Page.

All members can leave up to 5 reviews on each Profile, Page, or Event they are rating. A warning pop out after the 5th Rating/Review will warn you with a message. A 6th attempt will show the following message which explains the reasoning behind these set limits...

Not Sent!!!
Seems you have left multiple ratings here. Please note: Only five (5) Ratings/Reviews on each event page are allowed by each Member or Guest. This eliminates harassing or over zealous reviewers and helps prevent anyone from cheating the rating system. Thank you.

Every Profile, Page, and Event owner can leave one comment reply to each review they get. i.e. If a reviewer leaves his max limit of five (5) reviews on a member's page, then the member can respond/rebuttal each one of those five (5) since each one is a separate review experience.

Yes, it is true... A member can review their own content up to five times as well. This allows them to be a part of their rating system to balance out their poor reviews or to be a real critic to themselves with an honest self rating if they feel.

See more in our FAQ about the rules behind Ratings and Reviews.

Privacy of follow counts: You can set your profile's member identities to private "Only Me" that display inside your follow counts popout. This will hide the identity of members you're Following and members that are Followers of you and your profile.

When a member selects option "Hide FOLLOWERS..." Or "Hide member profiles you are FOLLOWING..." from their Update Profile Editing under the "About Us" popout section privacy settings, any logged in member will not see member profiles in the pop up but instead a pop-up only showing the number count will display with the following messages depending on the count. i.e. FOLLOWING VS FOLLOWERS

Following Count
 Privacy set to hide the identities of the members being followed by this member.

Flowers Count
 Privacy set to hide the identities of the members following this member.

Please Note: logged out visitors will be promoted to log in to access count pop out features, and whatever privacy is set by the owner will depend on if logged in members can see when it comes to KinerkTube member profiles and their privacy control around member's identities that are in these follow pop-outs.

Tip: Following triggers notications and posts by others to your activity lane social wall and those all can have privacy settings by each member to their own regardless if you follow them or not. i.e. public post verse, friends post, etc.

Please Note: Page follow count is different and even though the count is public, the member profiles are only visible to the profile owner.

Updating your rating and review is adding more ratings and reviews to the same place.

Updating a rating is different than editing a rating. Leaving an update to a previous rating on the same page is the same as leaving an additional review experience on that page. This creates an overall rating experience. i.e. if you gave 1 (one) star to a page the first time and 5 (five) stars the second time then the overall rating from you is 2.5 stars as an update to your Rating/Review.

Visitors of the platform and members of our community can update a review they left on any Profile, Page, or Event. A member may leave a total of five reviews or in other words, one original review and four updated reviews.

Remember: Members can edit or delete their own reviews within 30 days or less. After that, the Ratings/Reviews will not have the option for removal. This helps keep it fair and real. Happy Reviewing and Updating! :)


Please see our FAQ about reporting reviews and/or blocking members.

The short answer is NO!

The Long answer is YES!

Only logged in members can edit or remove (delete) their review within 30 days of the date published. After that, the review will no longer be available for editing or removal. This means visitor ratings by guests will not have a deletion or editing ability however if a visitor registers their guest email as an official member account, then all things will adapt to the change and editing will be available in the 3 dots.

At any time a person can leave another rating and review as an update to the first one they left before or after the 30 days cut off to delete or remove a review.

To be clear, after 30 days we are not allowing members to delete Ratings/Reviews to keep it fair and real.

Please see our FAQ about reporting reviews and/or blocking members.

Each review has a "Report" button option. In a pop-out window, you will have options to choose which best describes the reason for your claims and actions taken on reporting such content. If you feel you need to report a member directly, then visit their profile and choose to report them in the options drop-down just below the three dots. i.e. "..." You may choose to "Block" a member anytime as well which can also prevent them from viewing your content or leaving any reviews on your profile or any pages and events you have active. Previous reviews may remain if they are not reported and found in violation of our terms, privacy policy, or community standards. 

Please Note: Any member reporting false claims on a Rating/Review, may be warned or have their account suspended for a duration of time. Our team will notify a member if they have cause to believe that the member is in violation of our terms and/or multiple offenders. We want to decipher who is being harassed and who is the aggressor in the situation so please don't violate our terms and speak up if you are a real victim of harassment etc. 

 

Please visit more about Ratings & Reviews on our FAQ page.

Only the member who owns the page, event, or profile account, can comment on a reply to each review one (1) time. i.e. If a member left 5 reviews then the page owner can leave one reply comment for each Rating/Review left by a member or guest.

A Guest review is a review left on a public Profile, Page, or Event by a non-member. This means the person was not logged in as a member or did not enter an email of an existing member. Therefore the reviewer is classified as a "Guest".

Please visit more in our FAQ about Ratings & Reviews.

A rating must have at least one or more stars and up to five total. One being the worst "Bad" and five being the best "Outstanding".

The second star is "Poor". third star "Ok", and fourth star "Good"

1 Star   = Bad

2 Stars = Poor

3 Stars = Ok

4 Stars = Good

5 Stars = Outstanding

Ratings are supposed to be based on other real opinions and we do our best to keep it spam-free. Our community of members helps us keep it in order with our Terms of Use, Privacy Policy, and Community Guidelines. 

If you are a member and delete your account then all your reviews will also delete, This is our way of allowing those to part ways and leaves no trace behind. 

Let us know if we should keep them and convert them into Guest reviews instead. :)

This is a great question. If it's a Page then the answer is NO. If it's your Profile or Events then the answer is Yes. 

You can hide all of your star ratings and reviews on your Profile and Events you own jus not pages.

PAGES: Pages are made public and the rating/review system is a permanent part of these pages to help consumer decisions and public awareness while holding pages accountable for their content and services as well as response to business. Pages are the core of the content and are considered a public entity or business, therefore, these industry related Artists and Business pages need to have a rating a review system in place. Most review sites also work the same way and we made it like this for the Underground Music Maps PAGES on our directory platform.

PROFILE: Visit your Profile editing page and scroll to About you, click and scroll to " Show visitor rating" to see the check-box option to display. Un-Check to Hide. Note: Members can opt out of the ratings and review system for any of their events or profile pages and can always change back at anytime.

EVENTS: Hiding events is also easy... Simply un-select the check mark from the preference box when creating an event or when editing an event. On this event's edit page look for the section called 'Necessary Information About Event' and scroll to the bottom where you can see the check marked option called 'Show visitor rating'. Note: Members can opt out of the ratings and review system for any of their events or profile pages and can always change back at anytime.

PLEASE NOTE: Choosing to hide your Profile's or Event's ratings and reviews is not recommended and may cause loss of exposure and placements on our platform as well as less activity from the visitors and members. You are in control there. :)

You can block any member directly from their profile or in your account settings under the Blocking tab.

If the Guest left a review on your Profile, Page, or Event then you will see a Block button next to their name. You can click this and follow the pop-out window. Blocking a Guest (Non-Member) only allows us to take certain actions. We will block that Guests associated email they used to verify the Rating/Review with. This will let them know they are blocked if they attempt to review your content. We may also attempt to block their IP address from seeing your content. 

If a guest is reported numerous times then they risk being blocked from our entire site.

Here at KinerkTube we take safety seriously and we are all about eliminating harassers as we catch them or get informed of their violation(s). Please follow our Terms of Use, Privacy Policy, and Community Guidelines. Lets all respect each other always. Thank You! 

Most likely, someone tried to sign up for a KinerkTube account using your email address by mistake.

REQUEST REMOVAL OF EMAIL ON AN ACCOUNT

If you are interested in signing up with that same email you own that was used by someone else, please Contact Us to Let us know this wasn't you.

You should then be able to use this email address to sign up for a KinerkTube account or add it to your existing account.

If you're still having issues with your email number, let us know.

If you signed up for KinerkTube with your email address but you can't remember your password, you can reset your password and log into your account.

If you've typed your email address correctly and see a message that an account with your email address already exists, let us know.

Keep in mind that an email address can only be associated with one KinerkTube account.

REPORTING A VIOLATION OF OUR TERMS, PRIVACY POLICY, COMMUNITY GUIDELINES, OR COPYRIGHT, AND TRADEMARK OWNERSHIP.

Members are able to report Member Profiles, Pages, Events, Past Events, Posts, and Reviews. Each of these reportable contents will have three (3) dots to click on with a drop-down of options. Select the 'Report' option and pop out of reasons you are reporting will appear. Select the reason for you reporting the violation and complete the message forum. We will then document the report and provide in the pop-out an automated Report ID. Please save your Report ID number if you plan to contact the Kinerk Team for further assistance.

Non-members are not able to report other members the same way on our platform. Guests can always use our contact page for general reporting unless a copyright or trademark infringement is the issue. To report a copyright or trademark violation please see the following Q&A sections below.

What if an account is using content I own the copyrights or registered trademark to?

What information do I need to include in a trademark report? (Report Email Found Here)

 

Copyright violations may include someone's use of another's licensed content (ie. Art, Music, Film, etc.) Trademark violations may involve using a company or business name, logo, or other trademark-protected materials in a manner that may mislead or confuse others with regard to its brand or business affiliation.

What is not a violation?

Using another's trademark in a way that has nothing to do with the product or service for which the trademark was granted is not a violation of KinerkTube's trademark policy.

In its most general sense, fair use is any copying of copyrighted material done for a limited and “transformative” purpose, such as to comment upon, criticize, or parody a copyrighted work. Such uses can be done without permission from the copyright owner.

Copyright infringement (colloquially referred to as piracy) is the use of works protected by copyright law without permission, infringing certain exclusive rights granted to the copyright holder, such as the right to reproduce, distribute, display or perform the protected work, or to make derivative works. 

What is considered fair use?

How do I report a copyright or trademark violation?

Submit a report of your violated copyrighted or trademarked material.

 

Intellectual Property

About Intellectual Property

KinerkTube is committed to helping people and organizations protect their intellectual property rights. The KinerkTube Terms of Use do not allow posting content that violates someone else’s intellectual property rights, including copyright and trademark.

Copyright

Copyright is a legal right that seeks to protect original works of authorship (ex: books, music, film, art).

Generally, copyright protects original expression such as words or images. It does not protect facts and ideas, although it may protect the original words or images used to describe an idea. Copyright also doesn’t protect things like names, titles, and slogans; however, another legal right called a trademark might protect those.

Trademark

A trademark is a word, slogan, symbol, or design (ex: brand name, logo) that distinguishes the products or services offered by one person, group, or company from another. Generally, trademark law seeks to prevent confusion among consumers about who provides or is affiliated with a product or service.

The quickest and easiest way to submit a report of trademark infringement to us is to file a report and use the online forum. Whether you submit your report through our online forum or another method, KinerkTube needs the following information to be able to process your report:

  • Your complete contact information (full name, mailing address, and phone number)*

  • The specific word, symbol, etc., in which you claim trademark rights.

  • The basis for your claim of trademark rights (such as a national or community registration), including registration number, if applicable

  • The country or jurisdiction in which you claim trademark rights

  • The category of goods and/or services for which you assert rights

  • Information reasonably sufficient to permit us to locate the material on KinerkTube that you believe violates your trademark rights. The easiest way to do this is by providing web addresses (URLs) leading directly to the allegedly infringing content.

  • A description of how you believe this content infringes your trademark

  • If you are not the rights holder, an explanation of your relationship to the rights holder

  • A declaration that:
    • You have a good faith belief that use of the trademark described above, in the manner you have complained of, is not authorized by the trademark owner, its agent, or the law

    • The information in your notice is accurate

    • You declare, under penalty of perjury, that you are the owner or authorized to act on behalf of the owner of a trademark that is allegedly infringed

  • Your electronic signature or physical signature

Email all Copyright or Trademark Reportings to legal@kinerktube.com with all the above information included.

Please Note: We regularly provide the rights owner’s name, your email address, and the details of your report to the person who posted the content you are reporting. This person may contact you with the information you provide. You may wish to provide a valid generic business or professional email address for this reason. Thank You!

We encourage people to log in and use KinerkTube once they create an account. To keep your account active, be sure to log in and share posts, as well as like and comment on posts. Accounts may be permanently removed due to prolonged inactivity. We do give a couple of email notices about this and log out inactive members for security purposes. The key is to stay active. Stay connected. Happy Tubing!

Member Blogs are blogs created by our community members who have logged into their KinerkTube/WordPress Dashboards and published content. This content automatically displays a link to the member's profile under the tab "Blogs" These link will redirect to that member's blog on the official KinerkTube Blog Site under the "Member Blog" category.

Why are KinerkTube Member Blogs awesome?

Creating KinerkTube Member Blogs are awesome for a number of reasons. For one it allows our members to write blogs and display, share, and represent themselves as a writer on our official blog site and not just limited to their profile. Member Blogs also are a wonderful source to provide S.E.O. (Search Engine Optimization) to your content as well as Profile which represents the member behind the pages and events created. :) So how cool is that? Members can build strength in search engine results, Be found in search as well as the official Members Blogs category, and have your name as the writer of the blog so people know the representation and author is true and genuine.

Please Note: Only logged-in members can gain access to the KinerkTube Blog Site. 

Having trouble making a blog? Click Here

Create A Member Blog

Creating a Member Blog is as easy as 123.

Logged-in members can visit their profile and click on the Blog tab. Once you have the blog tab open you will see a button to log in to get started or simply click here

Members can also find a link to create their Member Blogs in their Profile Edit found in the My Account tab under Update My Profile.

To find out more about Member Blogs and what they can do for our community Click Here

Having trouble logging in your KinerkTube Blog dashboard?

If you manually created a KinerkTube account, your username and password are going to be the same credentials to log in to your blog dashboard by using the KinerkTube's WordPress Login. You can find the official Member Blog login button under the blog tab of your Profile or in the edit.

Still, having trouble?

Members' can change their username and password to create new credentials which will also update and activate their blog login credentials to access their separate KinerkTube/Blog WordPress dashboard. Remember, the current credentials (username & password) created on one's main KinerkTube member account are going to always be the same credentials to log in their Member Blog dashboard.

Social Login Members -Trouble Shoot To Access Blog Dashboard

If you have created a KinerkTube account using Social Login then it skips the username and password step. In this case, if this member wants to create a Member Blog for their profile then a username and password must be created in order to generate a new blog login as well as additional manual login to their main KinerkTube account.

 

Happy Blogging!

If You Are A Featured Special Member

What does pausing my KinerkTube subscription mean?

Pausing will downgrade your plan until you re-activate your plan again. This will then start your new pay cycle when you chose to make it active again. We will save your credits so you can upgrade and use your credits when you want or you can simply reactivate your Featured Special Package Plan again at any time and use your remaining credits that way instead. This works well for those on a budget but still wants to be featured on the map and in spotlight sections for exposure as well as keep all the other Featured perks like storage limits, opportunity posting, all your active pages, and events, etc.

Example: Pausing your subscription is good when you need to do so, like if your music industry project is going to take a while and you need to save money in the meantime so you choose to pause and then un-pause when the time is right before your new music project release.

Either way, you can upgrade or downgrade at any point and time.

Here at KinerkTube we make it easy for our members to reach success on their own terms.

Also Recommended, if you just want to use the rest of your paid credit now and then have our system automatically downgrade your account, you can just turn off the toggle "Auto Renew" button near the top right of your "Plan Upgrade Page", and keep your same billing cycle date til the end. The choice is yours. :)

Please Note: You can downgrade from a Featured Special to a free Standard Package plan after your current paid term has ended from its normal cycle or by pausing your subscription plan. You must finish your cycle by NOT allowing Auto-Renew to continue your plan and instead wait till your plan converts to Standard Free Package plan automatically and then upgrade to the Featured Special Package plan, or you can downgrade to the FREE Standard Special Package plan by pausing your subscription and we'll save your credit so you can pick it right back up when you want our Featured Special Package plan again. Of course, you can always upgrade to the Business Pro from a Featured Special Package plan at any time as we'll calculate what you paid (credit amount) so you can pay the difference instead of having to forfeit your account and pay the regular price for the upgrade.

If You Are A Business Pro Member

What does pausing my KinerkTube subscription mean?

Pausing will downgrade your plan until you re-activate your plan again. This will then start your new pay cycle when you chose to make it active again. We will save your credits so you can upgrade again and use your credits when you want, or you can simply reactivate your Business Pro Package Plan again at any time and use your remaining credits that way instead. This works well for those on a budget but still want to be featured on the map and in spotlight sections for exposure as well as keep all the other Featured perks like storage limits, opportunity posting, all your active pages, and events, etc.
Example: Pausing your subscription is good when you need to do so, like if your music industry project is going to take a while and you need to save money in the meantime so you choose to pause and then un-pause when the time is right before your new music project release.

Either way, you can upgrade or downgrade at any point and time.

Here at KinerkTube we make it easy for our members to reach success on their own terms.

Also Recommended, if you just want to use the rest of your paid credit now and then have our system automatically downgrade your account, you can just turn off the toggle "Auto Renew" button near the top right of your "Plan Upgrade Page", and keep your same billing cycle date til the end. The choice is yours. :)

Either way, you can upgrade or downgrade at any point and time.

Please Note: You can only downgrade from a Business Pro to a Featured Special Package plan after your current paid term has ended from its normal cycle, not by pausing. You must finish your cycle by not allowing Auto-Renew to continue your plan and instead wait till your plan converts to Standard Free Package plan automatically and then upgrade it to our Featured Special Package plan. Otherwise, you can downgrade to the FREE Standard Special Package plan by pausing your subscription and we'll save your credit so you can pick it right back up when you're ready to upgrade again to Business Pro and continue with your account privileges and features.

 

If You Are A Featured Special Member

What does pausing my KinerkTube subscription mean?

Pausing will downgrade your plan until you re-activate your plan again. This will then start your new pay cycle when you chose to make it active again. We will save your credits so you can upgrade and use your credits when you want or you can simply reactivate your Featured Special Package Plan again at any time and use your remaining credits that way instead. This works well for those on a budget but still want to be featured on the map and in spotlight sections for exposure as well as keep all the other Featured perks like storage limits, opportunity posting, all your active pages, and events, etc.

Example: Pausing your subscription is good when you need to do so, like if your music industry project is going to take a while and you need to save money in the meantime so you choose to pause and then un-pause when the time is right before your new music project release.

Either way, you can upgrade or downgrade at any point and time.

Here at KinerkTube we make it easy for our members to reach success on their own terms.

Also Recommended, if you just want to use the rest of your paid credit now and then have our system automatically downgrade your account, you can just turn off the toggle "Auto Renew" button near the top right of your "Plan Upgrade Page", and keep your same billing cycle date til the end. The choice is yours. :)

Please Note: You can downgrade from a Featured Special to a free Standard Package plan after your current paid term has ended from its normal cycle or by pausing your subscription plan. You must finish your cycle by NOT allowing Auto-Renew to continue your plan and instead wait till your plan converts to Standard Free Package plan automatically and then upgrade to the Featured Special Package plan, or you can downgrade to the FREE Standard Special Package plan by pausing your subscription and we'll save your credit so you can pick it right back up when you want our Featured Special Package plan again. Of course, you can always upgrade to the Business Pro from a Featured Special Package plan at any time as we'll calculate what you paid (credit amount) so you can pay the difference instead of having to forfeit your account and pay the regular price for the upgrade.

If You Are A Superfan Member

What does pausing my KinerkTube subscription mean?

Pausing will downgrade your plan until you re-activate your plan again. This will then start your new pay cycle when you chose to make it active again. We will save your credits so you can upgrade and use your credits when you want or you can simply reactivate your Superfan Package Plan again at any time and use your remaining credits that way instead. This works well for those on a budget but still want to be featured in our directory and in spotlight sections for exposure as well as keep all the other Featured perks like storage limits, future updates, etc.

Example: Pausing your subscription is good when you need to do so, like if you're not available to support the industry like you normally do or if you are taking a vacation and don't want to be discovered as easily by Artists seeking new fans. So you can choose to pause and then un-pause when the time is right for you.

Either way, you can upgrade or downgrade at any point and time.

Here at KinerkTube we make it easy for our members to upgrade or downgrade.


We recommend: If you just want to use the rest of your paid credit now, you can just turn off the toggle "Auto Renew" button near the top right and keep your same billing cycle date. The choice is yours. :)

KinerkTube Refund Policy

You get a 14-day cooling-off period on any new subscription purchase. To request a refund or exchange, just ask our Customer Care at support@kinerktube.com or use our contact page here. Please allow us time to get to your request and work with us for a resolution before taking other action steps that could risk your account standings here at KinerkTube. We are a small team and appreciate your patience and business. We care about you and also abide by applicable law. If you have any legal disputes please read more about your choices and options from our FAQs page and our terms, or contact our legal team at legal@kinerktube.com

Please note that refunds are available for purchases of first-time subscriptions and upgrades, and the refund total is calculated on a pro-rata basis.

No refunds will be given for renewals, sponsored ads, and social boosts, or Incognito purchases. You can always downgrade your upgraded package plan (Business Pro)  to other paid plans (Featured Special) and we will save your unused time for the same duration term you agreed to when purchasing the upgraded plan, to begin with. Then when you are ready to upgrade again you will see your credits deducted from your checkout total as a prorated amount. Example: If I had a Business Pro for 15 days (out of 30 days) at $19.99 / mo. and downgraded to a Featured Special at $12.99 / mo. then my credit of approximately $10 would be prorated right then and there at checkout for me to pay less because of what I already paid for with the time I used on Featured Special; thus giving me a new prorated total of about $2. If I then upgraded again to the monthly featured plan of $19.99, then the same concept applies, my final checkout total I get to pay is only $2.99 for that month to get started again as a business pro member with my new update and upgrade to my account. This can happen at any time for a prorated total and we hope this helps those out that need to use it. If you wish to downgrade to the free standard plan then simply turn off the toggle button for Auto-Renew in your My Subscription page located in your account. This will ride out the rest of your subscription plan's cycle and automatically downgrade you accordingly. If you choose to upgrade from that point you will start a whole new subscription date and cycle. We are also currently working on a pause feature that will allow you to temporarily downgrade and resume when you can with the same amount of days you previously paid for but haven't used yet prior to pausing. When this pause feature is ready we will update this FAQ here.

We are unable to offer reimbursement beyond the initial 14 days. Once this time has passed, we’re here to help you make the most of your subscription plan by taking full advantage of the service features

If you don't want to continue with your subscription plan, you can cancel the automatic renewal in your account by logging in and going to "Plan Upgrade Page"; then simply turn off the toggle button for Auto-Renew and you will not be charged; however your account will downgrade to our free standard plan again until you upgrade it back to one of our Featured Special or Business Pro package plans.


Can't Find What You're Looking For?

Try starting a chat with us on the bottom right and we will get back to you as soon as we get a chance in the order received. You may also email us with questions at info@kinerktube.com